Differentiators


Business Process Management

  • Customizable processes
  • No-Coding Screens, Datasets and Business Rules
  • Automatically Routed
  • Customized task lists for resources
  • New processes in #HoursNotMonths

Enterprise Service Management

  • Unlimited Configurable support types
  • microBI® Analytics
  • Automated task routing

Asset Management

  • Track software/ hardware assets, configure miscellaneous assets
  • Ensure license compliance

Project Portfolio Management

  • Seamless Integration of Project Execution and Support features
  • Enterprise Integrated - Divisions, Portfolios, Projects, Teams, Cost centers, Estimates can be modeled the way your organization is set up
  • Collaborate with business partners on the same platform. Business analysts, trainers, marketing analysts, UAT testers, etc. can collaborate on the same platform with technology teams
  • Customized task lists for resources
  • Predictive and Prescriptive Metrics - Real-time, automatic, weekly