Enterprise Service Management

Not just IT Support, Complete Enterprise Service can be managed

  • Configure your ticket types and route them automatically to your resources
  • Unlimited Configurable support types
  • Custom services and teams lead to flexible task assignment
  • Add multiple subtasks to collaborate with other team members
  • View and update status for each task and/or sub task
  • Automated task routing
  • microBI® Analytics

The entire organization needs support in all its departments not just IT dept. Completely integrated across different modules. Any and all tickets are routed automatically. No more worries on who to send? Which department? Your ticket will arrive safely to the concerned person, concerned department in the organization Automatically!

  • We help configure multiple types of service tickets
  • Different service tickets can be routed automatically to different teams
  • Automatically convert emails to tickets
  • We add value by saving time and money